We employ appropriate best-of-class technical security measures to protect your personal information. The information storage is on secure computers and information is encrypted  wherever possible.

When you transact on our Site, you are assigned a User Name and Customer Security Codes and then use these codes to access your account. And all messages between us  travel in a secure messaging environment.

We monitor and review transactions on an on-going basis, to identify potentially fraudulent situations and take immediate corrective steps to mitigate/limit any damage caused/likely  to be caused from the same. We review our security arrangements continuously

All Payments on the website is comes under SSL Secured. This means all Personal Information you provide on the website is transmitted using SSL (Secure Socket Layer) encryption. SSL is a proven coding system that lets your browser automatically encrypt, or scramble, data before you send it to us. The same process happens when you make travel purchases on the Website.

By booking with, you authorize, and its agents to transact with your bank or other payment gateways on your behalf to obtain the necessary information required to process payment, confirm payment, resolve inquiries and billing disputes, and/or as otherwise required to manage the booking.

 We accept the following payment methods: (i) Credit Cards with MasterCard or Visa branding (ii) International Debit Cards with Visa or MasterCard branding which your issuer allows you to use to make purchases online; (iii) Net Banking Payment; and (iv) Indian Bank Debit Cards issued by an Indian bank. You will not be asked to provide your online banking user name or password to, (“Account Access Data”)., does not want any information regarding your Account Access Data and you agree not to provide us with your Account Access Data.

 Not all payment methods are available to use for all travel services, travel products, or modifications a customer may request to their transaction. Net Banking Payment, Indian Bank Debit Cards and Cash Cards may not be used when booking and paying for such travel through our customers.

  • Credit cards with MasterCard or Visa branding may be used when booking online or by phone contact details 044-43500123, 8870424625.
  • Your bank or card issuer may require the account holder or the person legally authorized to act on behalf of the cardholder to authenticate and approve the payment. 
  • The recording and billing of account activity on your credit card is handled solely by your card issuer. 

When you use a Local Payment Method to make payment, you must authenticate and approve payment directly on your financial institution’s website. Upon logging into your account with the applicable Local Payment Methods, you will see the amount you transacted on our Website and you must confirm and authorize the payment for our services. We will promptly generate an electronic mail (“email”) notification to the email address you provided confirming the details of your itinerary. Trip, shall not be responsible in any manner whatsoever in the event the email notification fails to be delivered to the email address provided due to any reason which is beyond the control of, including without limitation a break down in your internet connection. 

  • Price and availability is not guaranteed until the booking is confirmed. 
  • If you fail to return to our Website or do not complete the payment process within 20 minutes, your booking will be unsuccessful and your itinerary will be cancelled. We will promptly generate an email notification to the email address you provided that the booking was unsuccessful. shall not be responsible in any manner whatsoever in the event the email notification fails to be delivered. 
  • Avenues (India) Pvt. Ltd. (“CC Avenue”) has been authorized to process online payment transactions on behalf of The name CC Avenue will appear as the merchant name associated with your transaction and on the statement provided by your financial institution. 
  • Your financial institution may impose an additional fee or other charges to use their payment services (“Payment Servicing Fees”), and you are solely responsible for payment for any and all such Payment Servicing Fees. does not determine or assess such Payment Servicing Fees. 
  • If payment is completed, but the booking is not confirmed by us, your funds will not be sent to, Instead, CC Avenue will hold the funds and we will request CC Avenue to return such funds to the originating source. 
  • Making a successful payment is not a contract, and, makes no guarantee that the travel service or product will continue to be available or be available at the same price in the event a booking is not confirmed. 
  • shall have no obligation to replace the unconfirmed booking, accept another booking in lieu of the unconfirmed booking, or to compensate you for such unconfirmed booking.

Any subsequent bookings will be treated as a new transaction and will require a new and separate payment. No booking information will be carried over from any previous itinerary. No payment made for a prior unsuccessful booking can be applied towards your booking.